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Goods
What kind of panel is the display using? VA panel, IPS, OLED?
Xencelabs Mail
It is an ADS IPS panel (an advanced IPS panel), and if your video card supports 10-bit color, the Pen Display 24 will run in the 10-bit channel and display 1.07 billion colors.
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Goods
What is the warranty policy for this pen display?
Xencelabs Mail
The warranty period for the Pens is two years (this includes all Xencelabs products).
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Goods
Will there be an SE white version in this as well?
Xencelabs Mail
Thank you for your visit, for this product, we do not have SE white version right now. You can pay attention to our official website and our publicity on various platforms to get the latest information.
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Customer service
The pricing on this pen display is actually quite friendly, but I was wondering if there will be a smaller version like 20inch or 2k resolution for individual hobbyist or smaller artists.
I would appreciate any insight.
Thank you.
Xencelabs Mail
Our development team is constantly working on the next Xencelabs devices. Until the Marketing team has released what they are on our website and social media, we do not know what they will be. Please follow Xencelabs on our social media channels listed below for all up-to-date news on products soon to be released.
https://www.youtube.com/channel/UC5H1F14P1jVQ2uF281f-DdQ
https://www.instagram.com/xencelabs
https://www.facebook.com/Xencelabs
https://www.linkedin.com/company/xencelabs
https://twitter.com/Xencelabs
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Goods
Can the display be turned off so it can be used as a standard drawing tablet as well?
Xencelabs Mail
No, the Pen Display 24 is only designed to be used as a display that you draw on top of.