Welcome to the Xencelabs website
You can switch to your country or region site to browse and shop online.
(12) Reviews
|
(22) Q & A
Q: What is the battery life on the Quick Keys?
A: It is about 16 hours. There is a Sleep Timer in the Settings program that you can adjust to help maximize your Quick Keys battery run time.
Q: How long does it take to charge the Quick Keys?
A: It takes about 2.5 hours to fully charge the Quick Keys.
Q: Can I plug the Quick Keys into my cell phone or iPad charging port?
A: No, we suggest that you plug the Quick Keys into your computer’s USB port or a USB hub that is connected to your computer.
Q: I have a Display from another manufacturer, can I still use that Quick Keys?
A: Yes, when you install the Xencelabs Driver, it will ask you if you would like to install only the Quick Keys portion or the entire Driver that also supports our Pen Tablet. You would select Quick Keys only.
Q: Can I connect the Quick Keys to the Bluetooth application on my computer?
A: No, Xencelabs provides a Wireless Dongle to be used to make the Bluetooth connection. Since only Xencelabs products will use this connection, it will eliminate any lag that might be encountered with using the Bluetooth connection that comes with your computer.
Q: Do I need to install a Driver to make the Quick Keys work?
A: Yes, Xencelabs provides a Driver for current or near current macOS, Windows, and Linux operating systems. The Driver must be installed for the Quick Keys to work.
Q: Can I connect the Quick Keys to my stereo, since it has a Bluetooth adapter?
A: No, the Quick Keys is designed to work with a current or near current computer running a full version of macOS, Windows, or Linux, and requires the Xencelabs Driver to be installed.
The programmable physical dial scrolls through up to 40 shortcuts per application with specific functions like zoom, brush size, layers, etc. You can also quickly switch between key groups within an application (like sketching, coloring, and editing) by keying the Quick Keys’s “Set” button. The Quick Keys’s OLED display makes it easy to remember which keys are assigned to which shortcut and the programmable color ring indicates which function you’re currently using. The adjustable sleep timer ensures your Quick Keys will remain on while you work. The Quick Keys was designed for comfort which the wireless connection allows by giving the artist freedom to position the controller in four different orientations to best fit your preferences.
Left-handed or right-handed, wireless or wired, with 5 sets of 8 keys, that allows up to 40 programmable functions per application, the Quick Keys will optimize your workflow.
What is not compatible and not supported with the Quick Keys and Xencelabs driver: Raspberry PI (all versions), Android operating systems, iOS (Apple iPad, iPhone) operating systems, Stream Deck, Sony PlayStation, Windows Xbox.
It is about 16 hours. There is a Sleep Timer in the Settings program that you can adjust to help maximize your Quick Keys battery run time.
It takes about 2.5 hours to fully charge the Quick Keys.
No, we suggest that you plug the Quick Keys into your computer’s USB port or a USB hub that is connected to your computer.
Yes, when you install the Xencelabs Driver, it will ask you if you would like to install only the Quick Keys portion or the entire Driver that also supports our Pen Tablet. You would select Quick Keys only.
No, Xencelabs provides a Wireless Dongle to be used to make the Bluetooth connection. Since only Xencelabs products will use this connection, it will eliminate any lag that might be encountered with using the Bluetooth connection that comes with your computer.
Yes, Xencelabs provides a Driver for current or near current macOS, Windows, and Linux operating systems. The Driver must be installed for the Quick Keys to work.
No, the Quick Keys is designed to work with a current or near current computer running a full version of macOS, Windows, or Linux, and requires the Xencelabs Driver to be installed.
Yes, the Quick Keys is set up to be adjustable in any of the four major rotations. The Quick Keys can be orientated in a 0, 90, 180, and 270 degrees positions easily accommodating your environment or handedness.
Yes, any language that your operating system supports can be displayed on the OLEDs.
At this time, you are limited to 244 characters. That will allow you to type short paragraphs.
***
Goods
Will it work with Autodesk Fusion 360?
Xencelabs Mail
Yes, Xencelabs Quick Keys works with Autodesk Fusion 360.
Ro***
Goods
If I have a small and a medium tablet, can I use one quick key remote on both or would I need a second one?
Xencelabs Mail
One is enough, our quick keys can be used with any of our pen tablets.
***
Goods
not sure if this is a goods question or a customer service question. none of those options really applied.
Hopefully someone reads this that has an answer. I was expecting and really eager to use the wheel as a jog/shuttle in premiere/after effects/resolve, etc. But so for I see no options.
I have only tried in after effects, so idk if it will work in the others that way, but in ae, the scroll wheel just scales the clip up. I see no options to change to scrub/jog/shuttle in the xencelabs software, and I don't know of any input setting options in ae that would make this happen.
Is there a solution for this? Seems like such an obvious use for that smooooth wheel.
Xencelabs Mail
Yes, you can use the Dial to shuffle left and right through the timeline. First, you will want to add the application you want to use to the Application row if you have not already done it. Then click on that application icon so the Yellow bar is under it. Then, you will need to use the Key Stroke feature in one of the four Dial modes and add a “left-Arrow” to the top keystroke field and a “right-Arrow” to the bottom keystroke field.
This will get you up and running using the Dial to shuffle through your timeline.
***
Goods
Is there any case/protector available for Quick Keys? I know there isn't protection offered here (aside from the included zip case), but maybe a phone case would fit?
Xencelabs Mail
Xencelabs only offers the Quick Keys case that comes when you purchase the Quick Keys individually.
***
Customer service
Is there an SDK to allow developers to write specific code to address application needs beyond the level of text strings (macros)?
Xencelabs Mail
At this time, there is not an SDK for the Quick Keys. That is something the development team is exploring, but we do not have a time estimate on when it will be available.
FREE DELIVERY
We offer free shipping on orders over $50
SECURE PAYMENT
Your payment information is processed securely
CUSTOMER SUPPORT
SupportNorthAmerica@xencelabs.com
+1 (855) 451-1107
24-MONTH WARRANTY
24-month warranty for official store
© 2024 Xencelabs Technologies Ltd. All Rights Reserved.
Xe***
2024-01-12
Non-artist recommend this as well.
I’ve heard nothing but great things about this QuickKeys. Even after I’ve owned it, I’ve seen tech videos of non-artist recommending the QuickKeys.
Xe***
2023-07-05
Quick keys
The quick keys was one of the best products I bought it helps me work on my art and 3d molding quicker with its set presets
Xe***
2023-01-07
A really good product that could be spectacular with a few tweaks
Everything about the unboxing and presentation of this project exudes quality. It's a well-constructed piece of hardware that fills a market niche beyond helping artists. I came upon it while comparing macro keyboards and alternative input options to speed up operations over the keyboard. Some inputs, in particular, lend themselves better to wheel input like page scrolling, video scrubbing, volume, brush size, etc. Clustering a bunch of self-labeling app controls under one hand can be an efficiency booster. I intend to keep this to the left of my keyboard in a similar way to my mouse on the right. Here are my suggestions for a v2.0 of the product:
1. Give the macro buttons a satisfying click with more travel. Please fidgeters and tactile enthusiasts everywhere.
2. When macros are disabled, just blank the label instead of putting "Disable" on the OLED.
3. Make the button in the middle of the wheel a programmable input and switch the wheel setting via 4 dedicated buttons just below/next to it. That way you can go straight to the wheel mode you want without going in a cycle.
4. Increase the resolution or speed of the wheel and make acceleration an option as you keep moving it. I cranked it to max but it doesn't go quite as fast as I'd like for a browser or text terminal scroll.
No***
2022-09-12
I dont even know that I need it
Im working mostly with my PS and PR this one help me a lot to keep my work faster
Ja***
2022-04-14
Not as functional as it appears
photoshop. The description mentioned it has a prebuilt app for photoshop. I was expecting to just hit a button for blue, and dial in the blue. Press a button for red and dial in the red. Same for brightness, contrast, and all that. It doesn't do any of that... If I'm wrong, someone please correct me. If I can make this work the way I want it to, then it'll be the best thing since sliced bread!
Xencelabs Mail2022-05-14
The built-in preset for PS is very basic and gives you a starting base to add other Adobe PS custom settings. You can even remove the ones that are there and add your own.
The presets truly give someone unsure where to start a starting place.
In PS you can access the Keyboard Shortcut menu to set up many PS functions to be used with the Quick Kyes Dial and Buttons. When you add your custom settings to the Dial or Button on the Quick Keys, it will either need to be selected from the drop-down menu, or it will need to be a keystroke that you can perform on the Keyboard. The Quick Keys is truly a game-changer.
***2022-08-01
hihihihhihihi